Among the speakers you’ll find some of the brightest minds in the Mac community. Meet Diana Birsan, Ajay Chand, Arek Dreyer, Mike Dodge, Charles Edge, Luis Giraldo, Johannes Henkel, Patrik Jerneheim, Marko Jung, Andrina Kelly, Jonathan Levin ,Ed Marczak, Duncan McCracken, Harald Monihart, Greg Neagle, John DeTroye, Kevin White and others.
Diana Birsan

System Specialist, Bell Media

Diana has been a System Specialist at Bell Media for the past three years and currently deals with deploying and managing Mac OS X machines for departments such as Post Sound, Creative Agency and Radio. She also spearheads any Post Sound suite Avid hardware and software setups and is the go-to person when things break.

With the use of the JAMF’s Casper suite, Diana has been immersed in scripting and packaging the latest apps and configurations for the specific needs of the end users.

Outside of work, Diana is an avid gamer on most (if not all) consoles, so be ready to trade gamertags.

Ajay Chand

Consultant, Facebook

Ajay worked as a Windows system Admin for about 3 years. He jumped over to the dark side a few years ago when he got a Mac and fell in love with it. For the last four years, he has worked as an Apple Consultant. Ajay has been at Facebook doing systems administration, automation, and data analytics for Mac, Windows, and mobile for the last 1.5 years. Ajay’s current interests are in business intelligence centered on data and metrics around the deployed systems in his organization’s network.

Arek Dreyer

Consultant, Trainer and Author, Dreyer Network Consultants

Arek is an author (including Apple Certification manuals), trainer, and consultant, specializing in iOS, OS X, and OS X Server.

An Apple Certified Trainer since 2002, Arek presents at conferences like MacIT (Macworld|iWorld), AppleConnect (Toronto), X World (Sydney), and of course, MacSysAdmin.

Luis Giraldo

CEO, Ook Enterprises Ltd.

Originally from Bogotá, Colombia, Luis began using Apple computers in 1983 with the release of the Apple IIe. A professional musician for most of his life (he played keyboards on tour with Shakira), music and audio engineering took him to Vancouver in 1997.

Luis turned to IT and consulting full time in 2006 when he started his own firm “Monkey Mac Consulting Inc.”. His consulting practice was acquired in 2011, but in following his passion of working closely with small and medium enterprise customers, he went back out on his own a year later as Ook Enterprises Ltd.

Now a fully cross-platform consultancy (Mac/Unix/Windows), his focus is on providing technology-focussed solutions (irrespective of platform) to his clients. Challenged with documenting his clients’ information systematically and transparently, Luis has also developed a SaaS app called Monkey Box, now available commercially.

Marko Jung

Principal Consultant and System Architect, 

University of Oxford

Marko has worked with the University of Oxford IT Services for five years. He was hired to work on their Linux servers and somehow got roped into taming Apple's feline operating systems: he is one of the architects behind the the University of Oxford Managed Mac Platform.

Marko's first computer was a Sun SparcStation. He's been using Unix - the world's greatest text adventure - for the past 20 years and has attained a ninth-degree black belt in Unix ninja skills. Marko believes an operating system is useless without a console and is allergic to colored icons. He studied Computer Science at Saarland University and worked at the Max Planck Institute for Computer Science before he joined the University of Oxford.

Jonathan Levin

Consultant, Trainer and Author, Technologygeeks

Jonathan is CTO of, and has been a trainer and consultant in the operating system space for more than 15 years.

He is the author of Mac OS X and iOS Internals (Wiley, 2012), and his upcoming book Android Internals: A Confectioners Cookbook is slated for release by April of 2014.

Jonathan has taught classes and assisted developers and architects around the world in customizing Android and optimizing performance in mobile environments. His professional clients include Intel, EMC, VMware and others. He has also taught academically: two semesters of Mobile Architecture Internals for Harvard University.

Jonathan maintains a companion website for his Mac Internals book at, with free downloads of specialized tools, articles, and a forum.

Duncan McCracken

Consultant, Trainer, Engineer, Mondada

Duncan is the Technical Director of Mondada Pty Ltd, an organisation leading the way in creating installation packages for OS X deployment solutions.

With over 18 years working with Apple and associated products Duncan as a consultant and has worked with some of the leading integration companies at home in Australia and around the world. He is known for his willingness to adapt to new playing fields through embracing different technologies, and his knack for creating modular, re-usable solutions.

Duncan is an Apple Certified Trainer and has spoken at various Apple-centric conferences around the world, including MacSysAdmin and MacWorld.

Chip Pearson

Co-CEO and Managing Director,  JAMF Software

Chip Pearson is the Co-CEO and Managing Director at JAMF Software, based in Minneapolis, Minnesota.

An enthusiast who recognized the potential for Apple's hardware and software in the enterprise early on, Chip joined JAMF Software as a partner in 2003. Throughout his career, he has been on a mission to support Apple devices in enterprise environments—working as a Mac project manager in a corporate environment, founding a successful Apple value-added reseller, and now managing a fast-growing software company devoted to the Apple platform.

Tim Sutton

Systems Consultant, Concordia University, Faculty of Fine Arts

Tim has been managing the Mac infrastructure at Concordia University's Faculty of Fine Arts for the past four years, and along the way has developed an obsession with automation and Python scripting.

Besides his focus on supporting a variety of creative software in specialized labs and staff desktops at work, he tries to share as much of his tool development work as possible on GitHub and in the online Mac admin community. He also blogs about Mac administration topics at

When not in front of a terminal window, he's usually relaxing at his Montreal home with his wife and two young girls.

Mike Dodge

Client Platform Engineer, Facebook

Mike Dodge has worked as a Client Platform Engineer for Facebook since 2009, working in a very large and dynamic hacker environment, and building automated solutions to interesting IT problems.

Charles Edge

Product manager, Author & Engineer,
Jamf Software and

Charles started with Apple's server offerings in 1999, after years working with various flavors of Unix. After almost 15 years as the Chief Technology Officer of 318, Charles recently left to become a Product Manager at JAMF Software. 

Charles has spoken at a variety of other conferences including DefCon, BlackHat, LinuxWorld, MacWorld and Apple's WorldWide Developers Conference. Charles has a number of books available, including Enterprise Mac Administrator's Guide, Enterprise Mac: Mac OS X Snow Leopard Security, Enterprise iPhone Administrator's Guide and his latest, Using Mac OS X Lion Server from O'Reilly. 

Charles also runs, a site dedicated to the plight of the network engineer.

Charles can be contacted via email at

Patrik Jerneheim

Consultant and Trainer, IT Evolution & Apoio

Patrik started his professional computer career in the newspaper industry back in the System 7 days. He begun in graphics editing, but soon moved on to include tech support, deployment and in-house training. Half a decade later Patrik traded the news paper world for the consulting business at one of the larger Apple resellers in the Nordic region. When Apple released Mac OS X he was approached by Apple, along with Tycho among others, to become one of the first Apple Certified Trainers for OS X world wide.

For the last 4 years Patrik has been running his own consulting company alongside Apple training classes for Apoio. With clients and customer from all kinds of businesses Patrik divides his time between training, integration and support of OS X and iOS in all kind of environments.

Patrik is also an often used presenter for Apple Tech Series sessions in the Nordic countries. Patrik can be reached at

Hannes Juutilainen

Systems Analyst, University of Jyväskylä, IT services

Hannes works at the University of Jyväskylä IT Services in Finland where he is part of the infrastructure and platform team.

Most of his time goes to centralized management of various platforms and running the backend services for them. For a few years, Hannes has been mostly a datacenter guy but he always wants to keep a small footstep in customer contact. Hannes has been working with Apple technologies full time since 2003.

Andrina Kelly

Manager of Development Operations, Bell Media

Andrina is focused on streamlining and integrating systems and processes that support the work of software development and deployment at Bell Media, Canada's premiere multimedia company.

She has spoken at MacSysAdmin, JAMF National Users Conference, Apple's WWDC, Macworld IT conferences, Mac Networkers Retreat and Canada MacExpo.

Andrina is also an avid triathlete. She lives in Toronto, Canada, with her husband Ian, 2 Duck Tolling Retrievers and 2 rescue cats.

Edward Marczak

Global Mac Operations Character, Google

Edward Marczak is a frequent speaker at technology conferences and the co-founder of MacTech Conference.
He writes a monthly column for, and is the Executive Editor of MacTech Magazine.
His days are currently spent on the Mac team at Google. Past the technology, Ed is a husband and father and enjoys traveling and playing music.

Harald Monihart

Group Manager Client DevOps, Axel Springer SE

Harald works as the manager of Axel Springer SE’s Client DevOps team in Berlin, Germany. Before he joined Axel Springer in 2009 as a systems engineer for Apple client technologies he used to work at Google’s European headquarters in Dublin, Ireland focusing on Macintosh operations. He holds an MSc in Information Management and IT-Security and is expected to finish his MBA in General Management in 2014.

Greg Neagle

Senior Systems Engineer, Walt Disney Animation Studios

Greg is the engineer primarily responsible for deploying and managing Mac OS X machines at Walt Disney Animation Studios, a studio with a long history of family entertainment reaching back to "Snow White and the Seven Dwarves" and forward to our latest films, "Wreck-it Ralph", "Frozen" and the upcoming “Big Hero 6”. 

Disney Animation has released as open source several Mac management tools developed by Greg. Among those are Munki, a software deployment framework, Reposado, a platform-agnostic replacement for Apple's Software Update service, and the "createOSXinstallerPkg" tool set.

Greg has presented on various aspects of OS X management at Macworld, Apple's WWDC, the MacTech Conference and at the University of Oslo, and is pleased to return to MacSysAdmin for a fourth year.

He also writes a monthly column for MacTech magazine on managing Macs in enterprise environments.

Greg currently lives in Southern California with his wife and three children.

Kevin White

Trainer, author and consultant, Macjutsu, Inc.

Kevin M. White has dedicated most of his life to mastering Apple technologies so he can share them with the world.

He has been an Apple Authorized Trainer since 2000, providing guidance to audiences that range from small corporate and education groups to sold-out crowds at Macworld Expo. In 2005 he co-authored his first book, Mac OS X Server 10.3: Visual QuickPro Guide. This has been followed by several authoritative sources for Apple Authorized Training including all versions of Apple Pro Training Series: OS X Support Essentials from v10.5 through the latest version for OS X Yosemite. He has also recently co-authored an entirely new guide, Managing Apple Devices: Deploying and Maintaining iOS 7 and OS X Mavericks Devices. When not authoring, Kevin provides professional services through his company, Macjutsu, Inc., which specializes in consulting and integration services of Apple and Jamf Software technologies.



Speakers for exhibitor sessions
John DeTroye

Business Development Manager, FileWave

John has been involved in the technology sector for over 26 years - first as a systems engineer for Apple, writing the Tips and Tricks for At Ease for Workgroups, then as a senior consulting engineer creating the Macintosh Manager technical documents, papers and videos for Workgroup Manager, and on to the OSX Deployment Guide.

Now as the business development manager and chief evangelist for FileWave, he continues to focus on the tasks and tools for reliable systems management.

Alexander J. Pantos

Marketing Manager Consumer & SMB EMEA, Parallels

Alex is working with Parallels since April 1st, 2011 and has a pro-found knowledge with over 10 years in the consumer and SMB IT space in Europe specifically in the Mac channel.

He worked for brands like Apple as a product Manager Hardware in central Europe as well as a Business Development Manager for VMware prior to having the chance of working for Parallels.

Sam Johnson

Director of Customer Service,  JAMF Software

Sam over 10 years experience managing Apple technology in both Higher Education and Commercial environments.  He currently leads the Customer Service and Support teams at JAMF Software.  Prior to that, he was a consultant for various companies looking to initialize, control or integrate their Mac environment. He has a passion for extending the intuitive nature of the Apple platform into IT and the enterprise.

Jörgen Olsson

Product specialist and CEO, Moreware

Jörgen has dedicated his professional life to providing Scandinavian Mac Business with secure communications, collaboration and backup solutions.

Providing solutions for more than 3000 companies in Scandinavia, what else needs to be said?

When not working, Jörgen plays tennis, sings in a choir and has just started to learn to play the saxophone.

Mark Shaw

Lead Systems Engineer, Code42

Mark joined Code42 at the beginning of 2014, as lead SE for Code42, Mark spends his time with customers, working on solutions to help manage the vast growth of Data on the edge of corporate networks. Previously he has worked as an Enterprise Technologist at Dell, and  Storage Architect for a Storage company called Compellent that Dell acquired. Mark's background is Data Centre Infrastructure and Services, and has over 15 years experience of working in IT, both working on the customer side and for IT vendors, in various roles in both Public and Private sectors.  Mark lives in the UK with his wife and two young daughters..